top of page

The Full Story

Learn More About the Skills, Experience, and Service of Andy Richardson

Andy Richardson.jpeg

Campbell Flannery, PC. (2023-present)

Of Counsel

Licensed in West Virginia as both an attorney and an insurance agent, Andy brings over 40 years of experience to Campbell Flannery clients as a former in-house lawyer and business executive in the insurance claims administration field. His extensive experience in business transactions and insurance positions Campbell Flannery to serve clients in a variety of unique ways, whether in risk management and insurance contract analysis; assessment of needs for development of in-house documents for employer; or other legal services.


SmartCasualtyClaims/HealthSmart Casualty Claims Solutions/Wells Fargo Disability Management/Acordia Employers Service (and predecessors) (1998-2023)

Senior Vice President


Responsibilities included profit center management; negotiation of contracts; development of new products, including captives and group programs; relations with workers’ compensation insurance carriers; development of workers’ compensation managed care programs; management of relationships with medical and pharmaceutical managed care organizations; promotion of selling workers’ compensation administrative services to insurance brokerage sales offices throughout the United States; budget development; personnel decisions; assistance with workers’ compensation and other insurance products to customers and brokerage staff. Intimate working relationships with self-insured and insured employers, carriers, sales staff, and regulators. 

Reed Brothers, LLC (1997-1998)

Executive Vice President

In-house executive and legal service for family-owned natural gas exploration business in the Appalachian Basin. Successful revision of insurance program, initiation of fee escalation clause in Joint Operating Agreements for well services to over 300 gas wells, and strengthen relations with the Oil and Gas Division of the West Virginia Department of Environmental Protection. 

WV Bureau of Employment Programs (1989-1997)



During the administration of Governor Gaston Caperton, served as West Virginia’s first cabinet-level Commissioner of the Bureau of Employment Programs. Responsible for West Virginia’s Workers’ Compensation, Unemployment Compensation and Job Training systems, and Job Services offices. This agency had over 1300 employees, 22 locations, and approximately $800 million annual responsibility. Some of my major accomplishments during my tenure include:

  • Elimination of the Unemployment Compensation debt incurred during the recession of the early 1980s.

  • Initiated a Career Services Center model and innovative training program to meet emerging employment needs in such areas as avionic repairs in the Clarksburg/Fairmont area and home nursing services in southern West Virginia.

  • In partnership with the United States Department of Labor and various Senate and Congressional Committees, crafted a redesign of the national employment and training system, ultimately enacted as the Workforce Investment Act.

  • A complete overhaul of the workers’ compensation system which resulted in The Workers’ Compensation Fund receiving its first clean audit opinion in the program’s 80-year history. The clean audit opinion led to an upgrade in the Bond Rating for West Virginia’s State Government for the first time in 20 years.

  • Implemented the state’s first ever safety and loss prevention initiatives, alternative underwriting options, and stronger accounting practices. These efforts established the groundwork that led to privatization of the workers’ compensation system in West Virginia. 

McDonough Caperton Insurance Group (1985-1989)

General Counsel, Director of Administration, and Director of Compensation Programs were concurrent roles while serving in this organization, a predecessor to Wells Fargo Insurance Services.


Various responsibilities included drafting ERISA-compliant Plan Documents, negotiating contracts, oversight of building and grounds, profit center management of third-party administration activities, and executive and legislative relations, including licensing in multiple states. West Virginia Department of Employment Security (1983-1985)


Attorney and Acting Commissioner

In this job, expertise was developed in Unemployment Compensation, the public Job Service system, Trade Act retraining and compensation caused by trade policies, Labor and Economic Research, and other work associated with the workforce. Responsibilities included handling policy and procedure development, procurement and contract issues, personnel issues, appeals of unemployment issues, legislative drafting, legislative relations, and federal-state relations. In 1985, during the gubernatorial transition, at age 27, appointed Acting Employment Security Commissioner by Governor Rockefeller, serving two months, ensuring a smooth transition until Governor Moore's appointee could be seated. During this transitional time, engaged in the unique experience of arguing a Supreme Court case while also serving as Employment Security Commissioner.


Office of the Kanawha County Prosecutor (1982)

Assistant Prosecuting Attorney


First job after law school, after an internship at the Office of the Kanawha County Prosecuting Attorney while still a law student. Responsibilities included handling prosecutions of people charged with a variety of major and minor crimes, as well as a variety of administrative hearings. 




Wells Fargo Insurance Services Million Dollar Club, Producer Council, and Executive Council Chair, Wells Fargo Insurance Services Workers’ Compensation Industry Group Fellow, West Virginia Bar Foundation Licenses in West Virginia – attorney; insurance agent (all major lines) 


Member – various committees regarding workers’ compensation, self-insurance, unemployment compensation, and risk management Presenter at various state and national conferences on workers’ compensation legal and claims management issues 

Civic Charleston Coliseum & Convention Center Board of Directors, 2010 – 2012; 2018 – present

Vice Chair, 2018-present

Charleston Regatta Commission, Vice President, 2022-present

Charleston City Council – Citywide Member At-Large, 2011 – 2019. Served on Planning Committee, Parks and Recreation Committee, and Facility Committee

South Charleston City Council 1987-1988 Finance Committee (Chair), Street Committee Chair, and Parks and Recreation Committee

Presented Key to the City of Charleston by Mayor Goodwin, August 2022

West Virginia Consolidated Public Retirement Board, 2009 – 2016

Instructor, West Virginia University Eberly College of Arts and Sciences Political Science Department, Political Science 321, West Virginia Government and Politics, 2011 – 2017

Distinguished Graduate, WVU Political Science Department, 2009 Recipient

Wells Fargo Insurance Services W.G. Caperton Award for Community Service, 2007

WVU Political Science Department Advisory Board, 1997-2008

WVU Eberly College of Arts and Sciences Advisory Board, 2005-2011

WVU College of Law – Visiting Committee 2007-2016

Alumni Association 2001-present (Chair)

Development Council, 2001-2004 (Chair, 2004)

WVU College of Law – Dean Search Committee, 1981-1982; 2007-2008; 2014-2015

South Charleston Area Development Corporation Board of Directors, 1987-2001

Leadership West Virginia – Board of Directors, 2000-2006

Alumni Association Board 2014 - 2022

Member and Officer - Private Industry Council of West Virginia, 1989-97 

Boy Scouts of America Buckskin Council Troop 195 – Committee Chair, 1995 – 2022

Faith In Action of the Greater Kanawha Valley, founding Board Member, 2013 – 2020; 2021-2023; Chair, 2017 - 2018

Christ Church United Methodist – Trustee Chair; Staff-Parish Relations Chair; Athletic Director; and Basketball Coach 


Extensive management, visioning, marketing, sales, and leadership experience in insurance, government, and nonprofit organizations

Extensive experience in Financial Goal-Setting, Budget development, Profit/Loss sheet management, and acquisition initiatives

Capable of managing a busy organization, with multi-location personnel, as well as a high diversity of responsibilities, needs, and constituencies

Aggressive success in sales management, sales, marketing, product development, and customer service utilizing active listening and problem resolution § Relationship management with regulators and carriers related to workers’ compensation third party administrator compliance, including development of claims management guidelines, SAS-70, Type II (now SOC-1) compliance, and other core proficiencies

Expertise in legislative drafting, development of regulations, advocacy, and substantive knowledge in workers’ compensation, unemployment compensation, and related employment programs

Effective in working with Congress, state legislatures, regulators, interest groups, and community organizations WV Conference of the United Methodist Church, Board of Pensions, 2021 – present

Strong communication skills in speaking, writing, proofreading, grammar, and developing social network media  Frequent presenter in continuing legal education seminars on topics associated with workers compensation law and trends, and unemployment compensation law and trends

Quick study, effective trouble-shooter/problem-solver 



West Virginia University, Morgantown, WV B.A. Cum Laude (1979) J.D. (1982)

bottom of page